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Mailbox in China：joinwin123@163.com
International mailbox：joinwin123@gmail.com
Senior Customer Service Manager
1. Manage and optimize the customer service team to provide high quality customer service
2. Promote and implement customer satisfaction strategies
3. Analyze and report customer trends and satisfaction data
4. Develop and implement customer service plans to ensure that customer needs are met
5. Coordinate with other departments to provide a seamless customer experience
Responsibilities:
Requirements:
Bachelor degree or above, major in marketing, business management or related is preferred
At least 5 years of customer service experience, including at least 3 years of team management experience
Strong leadership and organizational skills to effectively manage teams and projects
Strong communication and interpersonal skills, able to establish and maintain good relationships with all types of clients
Ability to analyze and interpret data and make data-based decisions
Excellent time management and prioritization skills
Human resources specialist
1. Support the planning and execution of recruitment activities, including Posting positions, screening resumes, arranging interviews, etc
2. Assist in staff training and development plans
3. Provide HR related support and document management, including employee files, benefit management, visa application, etc
4. Assist in employee evaluation and promotion process
5. Provide support and coordinate human resources projects and activities
Bachelor degree or above, major in human resource management or related is preferred
At least 1 year HR experience, familiar with recruitment process is preferred
Excellent interpersonal and communication skills, able to maintain a good relationship with employees
Ability to work independently while playing an active role in a team
Excellent organizational and time management skills
Responsibilities:
Requirements:
Project manager
1. Manage the company's projects to ensure that they are carried out on schedule and budget
2. Coordinate and manage multiple projects to ensure effective allocation of resources
3. Coordinate with other departments (such as marketing, customer service, technology, etc.) to ensure the smooth implementation of the project
4. Analyze project problems and risks, and formulate solutions
5. Report the progress and results of the project regularly
Bachelor degree or above, major in business management or related is preferred
At least 5 years project management experience, familiar with the consulting industry is preferred
Strong leadership and organizational skills to effectively manage teams and projects
Strong communication and interpersonal skills, able to establish and maintain good relationships with all types of clients
Ability to analyze and interpret data and make data-based decisions
Excellent time management and prioritization skills
Responsibilities:
Requirements:
Human Services：hr@join-win123.com
Business Cooperation：bd@join-win123.com
A comprehensive consulting and
management service provider
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